With digitalisation continuing to reshape the industry, PACT is supporting K&N Filters in its UK operations through automated trading. By leveraging PACT’s – the exclusive distributor of TecCom and eparts in the UK and Ireland – services, the global distributor is now streamlining order processes, improving data accuracy and delivering enhanced customer service.
K&N Filters recognised the need for a more seamless and efficient way to support its UK customers, particularly after one of its key accounts expanded into the region. Ensuring compatibility with existing systems became essential to maintaining strong customer relationships and delivering a consistent, reliable ordering experience.
Cristian Lissenberg, Territory Sales Manager at K&N, commented, “We were already working with TecCom across Europe, so extending this into the UK was a natural step for us. We’re now able to provide customers with direct access to product availability and detailed information.
“The PACT team made the process fast and simple. With many of our customers already using the platforms, PACT provided a natural route to integration by allowing us to align with existing workflow rather than introducing new processes.”
Digitalisation remains a key focus for K&N as it expands globally. E-commerce plays an increasingly important role for the business, and solutions that provide consistent product information are important to maintaining growth.
Matthew Say, Managing Director at PACT, commented: “We’re pleased to be supporting a globally recognised brand like K&N as they expand their digital capabilities in the UK. By enabling seamless data exchange and automated ordering, we’re helping them deliver efficient, accurate and scalable operations.”
The collaboration reinforces PACT’s role in supporting leading brands with the tools they need to modernise operations, improve efficiency and meet the ever-evolving demands of the industry.
