Independent garages and franchise garages benefitted from a record £134 million of retail work booked via the BookMyGarage platform in 2025.
The UK’s leading comparison site for MOTs, servicing & repairs boosted bookings for its sector partners by 39% last year compared to 2024 with 88% for Independent garages and 12% for its franchise partners.
More than half (57%) of its independent garage partners have signed up to Accelerate, its premium package designed to drive measurable growth through digital marketing, customer acquisition, and operational support.
The average review score for Accelerate partners is 4.72/5, demonstrating that excellent customer service and quality workmanship sit hand-in-hand with more bookings and ultimately, increased profitability. Central to Accelerate’s proposition is its risk-free promise with a revenue return guarantee of £3 back for every £1 investment in the first 12-months of utilising the platform.
Although average returns for Accelerate customers over the last 12 months is in fact an £8.50 return for every £1 invested. Additionally, 9/10 bookings on the BookMyGarage platform are for low complexity MOT & service bookings – a highly efficient category for most garages.
BookMyGarage chief marketing officer Jessica Ruddick said: “We are delighted that 2025 was the most profitable year to date for our independent and franchise garage partners. This success highlights the value of investing in a proven digital model, as consumers increasingly turn to easy, reliable and trustworthy online services for their aftermarket needs. BookMyGarage gives drivers the choice and convenience they want while helping garages connect with customers they might otherwise struggle to reach.
“The 39% year on year increase in our booking volumes demonstrates the growing confidence drivers have in using our platform. Our insights show that while price matters, convenience and trust including proximity to home, availability and strong customer reviews – are the real drivers behind booking decisions.”
Accelerate underwent a series of enhancements last year following client feedback, in particular newly onboarded businesses, to better reflect evolving demands and to further improve products and services.
Meanwhile, bookings from BookMyGarage had a ‘significant’ impact on business for almost four- fifths (79%) of garages, according to the company’s latest survey*. Of which, almost a fifth (17%) said bookings from BookMyGarage were ‘vital’ for their business. Garage partner respondents also ranked BookMyGarage as ‘great’ in the NPS score showing strong satisfaction in the network.
Ruddick added: “Those businesses which fully engage with our support team, deliver great communication and service levels to customers and encourage reviews after the appointment, tend to get much better returns. Our record-breaking year is testament to the fact that in our digital age, our platform is an essential toolkit for the aftermarket sector. We are looking forward to an even better 2026.”
*Based on 111 responses from 2,354 BookMyGarage partners invited to take part in November 2025
