BookMyGarage, the UK’s leading comparison site for MOTs, servicing and repairs, is now integrated with garage management system Motasoft enabling customer bookings to be integrated and placed directly into a garage’s diary system via a seamless API connection. The partnership is yet another step in the BookMyGarage ambition to become the leading digital partner for UK garages.
More than 1,000 garages where the sophisticated Motasoft’s Virtual Garage Manager (VGM) is currently in operation now benefit from an increased level of automation as any bookings customers make with them on the BookMyGarage comparison platform will automatically populate the business’ online diary.
Toby Hughes, chief operating officer at BookMyGarage, said: “The integration reduces manual intervention by garage staff using Motasoft’s system. We already have integrations with other operational management software providers to enable automatic booking into the garage’s diary system which delivers maximum efficiency and frees up staff time.
“Our partnership with Motasoft is an important step on the automation journey for garages which operate the system. We are delighted that Motasoft has partnered with us to automate as many processes as possible to make the lives of our garage partners even more straightforward so they can concentrate on delivering the best service to their own customers.
“We work with a range of partners so together we can improve the consumer user experience. In this instance, our integration with Motasoft means we can show a garage’s availability on our platform and then allow a booking to be placed directly into the (mutual) garage customer’s diary delivering a seamless transition between the two.”
Motasoft’s VGM is a complete software solution for managing all aspects of a garage’s workshop including providing the tools necessary for booking in work and sending reminders, as well as managing monthly accounts.
Andy Meikle, technical director at Motasoft, said: “We are continually exploring new avenues to improve our product offering to our garage clients so they, in turn, can deliver an enhanced experience to their own customers. Our latest integration with BookMyGarage is a further step in our drive to empower the garage teams that operate our system to keep pace in a digital first world.”
BookMyGarage partners who use Motasoft’s VGM can take advantage of the automatic booking facility straightaway.
