James Price Garage has enjoyed continued success using TechMan’s award-winning garage management system for over five years, building a strong partnership that supports the garage’s day-to-day operations and ongoing development.
The Walsall-based workshop originally implemented the system after years of struggling with paper diaries and manual processes, which had significant limitations to the business’s growth. Since adopting TechMan, the team has benefited from a more streamlined approach to managing diaries, booking jobs, sending estimates to customers and reporting on repairs.
James Price, owner at James Price Garage commented, “The system has made life a lot easier by helping our team plan out days more efficiently. The job card features allow us to add pictures so we can track progress and keep a record of the jobs we are doing.”
TechMan has also been able to support the garage with its advanced invoicing system, allowing them to bring everything to a singular platform, helping to streamline billing processes and deliver a faster, more professional experience to customers.
Jenny Price, Managing Director at James Price Garage, added, “With the initial TechMan setup, I couldn’t have asked for anything more. TechMan spent the day with us, training us on how to set up and use the system.
“We now do yearly training days with TechMan, which I can’t recommend enough, as there is always something new to learn. The system always continues to introduce new features, shortcuts and a way to make our lives easier.”
TechMan introduced Vehicle Health Checks to the James Price Garage team, which are now carried out on every vehicle. This feature has helped drive sales, as customers can view detailed reports explaining the reasons behind recommended work, increasing transparency and trust.
James added: “On the workshop side, it’s one tablet to hand for each technician, and they can easily access technical data by connecting to features like Haynes Pro and Auto Data.”
TechMan’s award-winning platform is trusted by over 17,000 users, for more than 10 years, helping them to operate more efficiently, reduce manual processes and deliver transparent, professional customer service.
